Terms of Service

Last updated: August 2026

1. Who we are

JewelForex is a software product by Ryan Satellite, created by Ryan T Ropah. JewelForex is a Metatrader 4 & 5 Expert Advisor builder, AI chart analyzer, autopilot ("Auto Work") assistant, and trader social network with an integrated marketplace. By creating an account or using the app at jewelforex.myplanetchat.com ("the Platform") you agree to these Terms.

2. What JewelForex does

JewelForex generates MetaTrader 4 and MetaTrader 5 Expert Advisor source code (.mq4 / .mq5) from strategy presets and settings you configure, including built-in hard risk controls such as maximum daily loss and maximum drawdown limits. You compile and run every file inside your own MetaTrader terminal, on your own broker account, using your own VPS or machine. The Platform also offers an AI chart analyzer that reviews screenshots you upload, and an "Auto Work" autopilot mode that automates configuration and monitoring tasks inside your account on your instruction. JewelForex never places trades on a live brokerage account and does not connect directly to your broker.

3. Trading risk disclosure — read this carefully

Forex, CFDs, and other leveraged instruments carry a high level of risk and can result in the loss of all invested capital, and in some account structures, losses beyond your deposit. Automated strategies, Expert Advisors, AI chart analysis, and the Auto Work autopilot do not guarantee profit and JewelForex makes no profit guarantees of any kind. Hard risk controls (maximum daily loss, maximum drawdown, stop loss, spread caps, margin thresholds) reduce but do not eliminate risk — slippage, gaps, broker execution issues, and connectivity failures can cause losses beyond configured limits. Past backtest, demo, or live performance never predicts future results. You are solely and entirely responsible for every trade placed by any bot generated on, or configuration produced by, JewelForex, and for the outcome of every trading decision you make using the AI chart analyzer or Auto Work. Only trade with money you can afford to lose.

4. Not financial advice

Nothing on JewelForex — including generated EAs, AI chart analysis, Auto Work output, marketplace listings, mentorship content, signals, or social feed posts — constitutes financial, investment, or trading advice. JewelForex is not a broker, exchange, fund manager, or licensed financial adviser.

5. Accounts, verification & referrals

You must provide accurate account information and are responsible for activity on your account. Profile verification requires uploading a government-issued ID for manual or automated review; misuse of the verification flow (fake or stolen IDs, impersonation) results in permanent suspension. You may refer other traders using your referral link; referral rewards, where offered, are subject to anti-fraud review and may be withheld or reversed if abuse is detected (fake accounts, self-referrals, etc.).

6. Marketplaces, listings & selling

Any trader may open a marketplace and list bots, mentorship, files, trading accounts, signals, and token/recharge-key inventory for sale. Sellers must:

• own or hold rights to sell everything they list, and accurately describe it (no fake performance claims, no guaranteed-profit claims);
• deliver purchased digital goods (files, license keys, account credentials, signal access) promptly through the Platform's purchase & delivery system;
• not list anything illegal, stolen, or that violates a third party's rights, and not sell access to accounts obtained fraudulently;
• honor their own stated refund policy and respond to buyer disputes in good faith.

7. Platform fee (20%)

JewelForex retains a 20% platform commission on the gross price of every marketplace sale (bots, mentorship, files, accounts, signals, and token/recharge-key sales). The remaining 80% is credited to the seller's monetization wallet balance. The commission is deducted automatically at the point of sale and is not refundable once a sale is finalized, even if the buyer and seller later agree privately to reverse the transaction outside the Platform.

8. Promoted listings

Sellers may pay to promote a listing for increased visibility, choosing a custom budget and duration. Promotion spend is a paid marketing service, is charged upfront, and is non-refundable once a promotion campaign starts serving impressions, regardless of resulting sales.

9. Gold Verified subscription

Gold Verified is an optional paid subscription at $10/month that adds a gold verification badge and boosts marketplace/discovery visibility for your storefront. It is billed monthly, auto-processed on payment, and is non-refundable for the current billing period once activated. Cancelling stops future renewals; the badge remains active until the end of the paid period.

10. Purchases & downloadable delivery

When you buy a listing, payment is captured via Pesepay and the item appears in your Purchases page with any downloadable files, license/recharge keys, or access instructions attached by the seller. Keep your purchase records; re-download access may be time-limited depending on the listing type. Digital goods are generally non-refundable once delivered/downloaded, except where the seller offers a refund or in confirmed cases of fraud or non-delivery, which JewelForex may resolve at its discretion.

11. Monetization wallet & cash-outs

Earnings from sales, promotions, and other monetized activity accrue to your wallet balance. A cash-out request reserves the requested balance and remains pending until a connected payout provider confirms the transfer. Available payout methods depend on the providers actively connected to JewelForex. You are responsible for providing correct payout details — JewelForex is not liable for funds sent to an incorrect address or account number you supplied. Cash-outs may be delayed or reversed by a payout rail, bank, or payment processor outside JewelForex's control; in rare cases manual review may apply for fraud prevention.

12. Payments

All checkouts (purchases, subscriptions, promotions, verification fees) are processed through Pesepay in USD. By paying, you authorize the charge described at checkout.

13. Refunds

Subscription fees (Gold Verified), promoted-listing spend, and verification fees are non-refundable once processed. Marketplace product refunds are governed by the individual seller's policy; JewelForex may intervene and reverse a transaction in confirmed cases of fraud, non-delivery, or Terms violations.

14. Social feed & community conduct

The Platform includes a trader social feed (posts, likes, reposts, comments and threaded replies, @trader and #marketplace mentions), 24-hour Pulses, direct messages with media and voice notes, and follows. You must not post spam, harassment, hate speech, fraudulent trading claims, or content that impersonates another trader or marketplace. Mentioning a trader or marketplace notifies that account.

15. Prohibited conduct

• Uploading fraudulent identity documents or impersonating another person or marketplace.
• Selling stolen accounts, pirated software, or content that infringes intellectual property.
• Manipulating referral rewards, promoted-listing metrics, likes/reposts, or payout systems.
• Circumventing the 20% platform fee by directing buyers to pay off-platform for a listed item.
• Uploading malware disguised as an EA, indicator, or downloadable file.
• Abusive messages, harassment, or hate speech in posts, comments, Pulses, or direct messages.

16. Account termination

We may suspend or terminate accounts, marketplaces, or listings that violate these Terms, at our discretion, with or without notice, including in cases of fraud, abuse, or repeated policy violations. Wallet balances tied to a terminated account for confirmed fraud may be forfeited to cover chargebacks or losses caused by that account.

17. Governing law

These Terms are governed by the laws of Zimbabwe, without regard to conflict-of-law principles. Disputes will first be attempted to be resolved informally by contacting us.

18. Changes to these Terms

We may update these Terms from time to time. Continued use of JewelForex after an update constitutes acceptance of the revised Terms.

19. Contact

Questions about these Terms? Reach us via PlanetChat or the contact details on jewelforex.myplanetchat.com. See also our Privacy Policy and FAQs.